The Cherry Picker Hire Experts

Having a skilled, licenced operator with specific knowledge of the cherry picker on your job site is extremely beneficial in the coordination and efficiency of the machine. The operator offers critical thinking and knowledge that can assist in any problem solving that may arise, ensuring your job runs smoothly.

This is 4 hours where time starts when the truck leaves the depot and finishes on its return to depot.

If we have inspected the site and the equipment doesn’t reach then there is no charge provided there have not been any changes to the site conditions from the time we inspected the site. You must let us know if there have been any changes likely to affect the placement of reach of the machinery. If we have not inspected the site then you are liable for the minimum hire rate applicable to that machinery.

We ask as a matter of courtesy that you give us as much notice as possible if circumstances change. Cherry Pickers, you need to cancel 3 hours before the machine is due on site.

If you require us to organise permits or traffic control for your site we will do so at your request. There will be a charge for the permits, & traffic control as well as fee for their preparation. You may organise your own permits and traffic control for the site but you must forward us copies of the permits and any traffic control plan so we can check the machinery placement on the plan and coordinate with you.

The RTA, Council & Work Cover can fine not only the principal contractor but the subcontractor and machinery operator if they do not have the correct permits and plans to avoid this we permit copies for our operators.

We realise that access to some site require a number of premobilisation and site specific WHS documentation to be filled out. Unfortunately, many of these forms are not standard across the industry but vary widely site to site. We understand your frustration particularly when you only need the machine for relatively short time or where actual works are unrelated to major works on site. If you require us to fill these forms out for you as they relate to our equipment – there may be a charge involved. Information that can be sent in our standard form or for machinery that has previously been on the same site – will not incur a charge. However Forms that are not usual to our operations and which require a specific format or online lodgement process (including online inductions) will attract a fee. Please contact us to discuss, we will make every effort to minimise the fee and assist you where possible.

We accept Visa, Mastercard, American Express & EFT.
Please note that if you do not have an account with us a credit card will be required to secure payment. We do not accept cheques for COD accounts due to high percentage of defaults in recent years.
When you provide a credit card, we will only charge your card when the job is complete unless otherwise agreed. However, we do perform a pre-authorisation, this allows us to check that the card is valid for the estimated hire amount (or min hire charge). This is not a payment; It is set aside on your card limit and will not be converted to a payment until the job is complete.

The Damage Waiver’s purpose is to offer the customer an opportunity to cap their exposure in the event they damage the machine while on hire. The damage waiver only Caps the QUANTUM of the damage to All StarTower Hire. It does not provide any indemnity nor does it provide any public liability or product’s type insurance cover for activities or damage that you may do while you have the machine on hire to any 3rd parties or employees. So, if your operators damage another vehicle, a building, a person – the damage waiver does not assist you or provide any cover to you. It caps to the unit at a percentage of its value, generally between $2,500.00 to $5,000.00. So, any damage to the unit below the cap you are liable for, but you would not be liable for the damage to the unit above the cap.

You are not obligated to take the damage waiver. You can eliminate the damage waiver if you can provide us with proof that you are covered for property damage to ‘Hired in Plant’ to at least the value of the unit that you are hiring. If you do not take the damage waiver there is NO cap you are fully liable for the total damage you do to the unit.